Knowledgebase: FAQ
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How to make a clean re-install of EurekaLog?
Posted by Alexander Alexeev on 01 July 2009 07:37
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1). Close all opened Delphi/C++Builder instances. 2). Deinstall all installed EurekaLog versions. 3). Remove all folders containing the ExceptionLog.* or ?ExceptionExpert.* files. 4). Remove EurekaLog installation folder (it is "C:\Program Files\EurekaLog 6" by default). 5). Download and install the latest EurekaLog version. Note, that there should be your Delphi version present. I.e. if you have Delphi 7 and Delphi 2009 installed, the EurekaLog's installer should show you both options (switches). 6). Restart your PC. If you do not see all installed Delphi versions in installer - then probably your Delphi installation was somehow corrupted and installer do not see your installations. Try to reinstall or repair your Delphi installation. Check if there are appropriate subfolders in EurekaLog installation directory. For example, if you have Delphi 7 and Delphi 2009 installed, then there should be 2 sets of folders in C:\Program Files\EurekaLog (substitute with your installation path): one for Delphi 7 and another for Delphi 2009. If you still do not see EurekaLog in Delphi's IDE after installation (and you DID check appropriate switch and there IS subfolder for your Delphi's version) - check your package settings. Open IDE and go to "Component"\"Install Packages". See if there is EurekaLog package and it has a checkbox marked. If checkbox is unchecked - then switch it on. If there is no EurekaLog's expert package - then click on "Add" button and pick a package from EurekaLog's installation directory (please, pick up the proper package, which corresponds to your Delphi's version). See also: - 6.x: Installer runtime error. | |
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