PROBLEM:
If I compile my project in "Debug" profile - everything works fine.
But if I compile it in "Release" profile - EurekaLog does not work.
Even though debug information options are set properly.
REASON:
This is a known bug [1] (archive [...
PROBLEM:
I get one of the following errors when I visit EurekaLog's web-site,
or trying to install EurekaLog:
* 12031 / ERROR_INTERNET_CONNECTION_RESET ("The connection with the
server was reset");
* 12157 / ERROR_WINHTTP_SECURE_CHANNEL_ERROR ("...
PROBLEM:
My application is fast when Eurekalog is disabled. But it runs
significantly slower with EurekaLog enabled, like 20-50 times. For
example, loading data without EurekaLog takes about 0.5 seconds, with
EurekaLog - 50 seconds.
REASON:
Eureka...
PROBLEM:
I have EL enabled in the project, but I get the message "Cannot use
'CurrentEurekaLogOptions' without EurekaLog activate".
POSSIBLE SOLUTIONS:
See this article [1] (see also [2])
Tested EurekaLog version: 6.05
SEE ALSO:
* Unexpe...
PROBLEM:
If I enable EL then my application crashes with AV. For Delphi call
stack points to System.Initialization. For C++ Builder the call stack
has one item: something marked "Dlgs".
EXPLANATION:
There is a bug in new Delphi/C++ Builder versions...
PROBLEM:
EL shows partial call stack when reraising exception.
void test()
{
throw Exception("actual exception"); // this line is not showed in
call stack
}
void test2()
{
try
{
test();
}
catch (const Exception // stack trace starts here - n...
PROBLEM:
When I add ExceptionExpertXXX.bpl to my package I get an error
message 'You cannot use the EurekaLog package in other packages.
Remove the "XXX" file from the "YYY" package and rebuild it.' when
compiling my project.
SOLUTION:
Remove package ...
PROBLEM:
When I enable EurekaLog in my project and try to recompile
application - I get a linker error, saying that there are unresolved
externals, related to EurekaLog.
REASON:
There must be something wrong with your IDE's or project's settings.
App...
PROBLEM:
I've declared a new exception (EMyException = Exception) and added
exception filter for it. But it do not work.
EXPLANATION:
That's because your application do not have EMyException class.
You've declared alias for Exception, not the new exce...
PROBLEM:
I'm using EurekaLog in multi-threaded application and sometimes see
random access violations or range check errors or other exceptions.
REASON:
You're calling some EurekaLog routines, which works with global
resources. For example, building...
PROBLEM:
I'm getting error message about external exception C0000006.
REASON:
That's EXCEPTION_IN_PAGE_ERROR. It means that the OS loader failed to
page in some data required for the application to run, probably due to
an I/O error or other error. May...
PROBLEM:
Compilation date field is empty in bug report. Call stacks doesn't
contain useful information.
REASON:
Empty compilation date means that EurekaLog wasn't able to read debug
information, embedded into your executable.
There can be seve...
PROBLEM:
When I compile my projects in IDE - I get compilation error
"Exceptionlog.dcu not found" (or ".pas").
REASON:
Search path settings of your project or IDE are wrong/corrupted.
SOLUTION:
* Please, make a clean reinstallation of EurekaLog by...
You should log in to your account [1] on the web-site.
Once you're logged in to your control panel - you should see
available to you EurekaLog versions. There will be a link to download
the last stable and last test version of EurekaLog (if any pres...
Your log in is your e-mail address (which you've used to buy
EurekaLog). Your password is sent to you in the confirmation e-mail
after purchase.
* If you didn't receive your e-mail - check you spam folder (e-mail
client or server). It's a good ide...
PROBLEM:
I upgraded to the new version of EurekaLog and now my old project can
not be compiled (there are multiply compilation errors).
REASON:
Two major versions of EurekaLog may contain breaking changes.
SOLUTION:
* Delete old .dcu/.o...
PROBLEM:
EurekaLog (IDE add-on) and/or EurekaLog's tools use bad/unreadable
font.
REASON:
EurekaLog use system's settings for fonts. It uses lfMessageFont
(SystemParametersInfo with SPI_GETNONCLIENTMETRICS) for general font
and GetStockObject(...
PROBLEM:
I have strange crashes/AVs when trying to open or save file from
EurekaLog (IDE or tools). Viewer is unable to start - just nothing
happens.
REASON:
Most common reason for any issues within system dialogs is bad Shell
(Explorer) exten...
Many times you know that due to user input or other external factors,
a line of code will sometimes generate a non-fatal exception in your
application. You may not want your mailbox filled with silly bug
reports about users entering bad passwords, Etc....
PROBLEM:
My EurekaLog-enabled application generates bug reports in encrypted
form, but I didn't specify any password. What is this default
password?
REASON:
Most probably that your EurekaLog settings was corrupted.
Note: in some cases "corr...
PROBLEM:
I get access violation exception every time I start the application.
Then application crashes. I use EurekaLog 6 and XE2 IDE.
REASON:
Update 3 for RAD Studio XE2 (Delphi and C++ Builder) has broken
working of EurekaLog. It contain bre...
PROBLEM:
I can not debug my application/DLL. All breakpoints are
non-functional.
REASON:
There may be several possible reasons for this. This issue is not
specific to EurekaLog.
SOLUTION:
* First, be sure to (re-)setup debugging options...
PROBLEM:
I get "The operating system is not presently configured to run this
application." error message when working with EurekaLog.
REASON:
The error message comes from ERROR_IOPL_NOT_ENABLED (197/$C5) error
code [1].
It is usually caused...
If you have forgotten your password then please do the following:
* Open your browser and go to:
https://www.eurekalog.com/resetpassword.php [1]
* Enter your email address into the "E-Mail" field. You must use the
same email address that you used to ...
PROBLEM:
IDE may stop executing my application when I run it under debugger.
IDE opens a new tab in code editor with EurekaLog's unit. However,
there is nothing useful inside, just a lot of repeating "// You do not
have source code" lines.
REASON:
...
PROBLEM:
"The application seems to be frozen" error message appears when I run
the EurekaLog Viewer.
REASON:
This is a known bug/issue in DevExpress components [1], which we are
using in the Viewer.
SOLUTION:
Set the default printer to some av...
PROBLEM:
We are using CData [1]'s connectors with FireDAC to issue a SQL
statement. When executing the SQL statement when EurekaLog is enabled,
we get a generic exception error: E0434352 on the Query.Open.
EurekaLog reports this exception as:
CLR (...
PROBLEM:
My application runs fine without EurekaLog, but fails after adding
EurekaLog. It fails with the error like "REST request failed: Error
sending data: (12175) A security error occurred", which is the
ERROR_WINHTTP_SECURE_FAILURE error. I am us...
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