Knowledgebase: Installation
6.x: Installer Runtime Error or Access Denied Error
Posted by Alexander Alexeev on 20 March 2009 09:06
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Problem:I get the message like this when I run the EurekaLog installer: Runtime Error (at 37:687): Cannot open file C:\Users\USERNAME\AppData\Local\Temp\is-FLELU.tmp1.bmp Or like this: Unable to execute the file in the temporary directory. Installation aborted. Error 5: Access is denied.
Solution:
P.S. All EurekaLog installers are build in the isolated VM machine running latest Windows 10, which has default Windows Antivirus with latest updates. The VM is not used for any other purposes, so the only software downloads on that VM are developer tools. Therefore, it is unlikely that this VM (and produced installers) are infected.
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