Knowledgebase
7.x: I get error message about EurekaLog running during installation/uninstallation
Posted by Aleksandr Alekseev on 11 March 2013 16:00

Problem:

I get error message saying that installer/uninstaller has detected running EurekaLog instance and asks me to close it before continue with installation/uninstallation. However, I do not see any EurekaLog programs. 

Reason:

There may be hang EurekaLog application that is still running in the background.

Solution:

  • Try to find and kill EurekaLog's processes manually.

or

  • Restart your computer.

Help Desk Software by Kayako Resolve