Knowledgebase
7.x: "Current application version is obsolete, bug submission is closed" message
Posted by Aleksandr Alekseev on 07 May 2020 12:08

Problem:

When I am sending bug report to Mantis - I get the following message:

---------------------------
FAILED: Error code = 50
---------------------------
Current application version is obsolete, bug submission is closed.

Thank you for your feedback!

Please, obtain a new version of this application.
---------------------------
ОК
---------------------------

However, I am already using lastest version of EurekaLog.

 

Reason:

This message is not about EurekaLog, it is about your application. It means that while EurekaLog was able to connect to Mantis, but it was unable to post new bug report.

This message is supposed to be used when you are not interested in bug reports from obsolete releases of your application. For example, you have released v2 of your application, you don't want reports from v1 anymore. So you remove v1 from Mantis (mark as "obsolete"). Then v2 versions of your app can continue to post bug reports, while v1 versions of your app will report "This app is obsolete, please get a new version".


Solution:

However, if you get this message in a new app - then you did not set up your Mantis settings properly. Most likely your EurekaLog settings indicate that EurekaLog should match version of your Delphi project to project version in Mantis, but your actual Mantis versions do not match your Delphi project's versions.

There could be other reasons for this message. We have a detailed guide for bug tracker setup. You can also study help for EurekaLog's settings. Be sure to understand what each option is doing.

If you still can't figure out what is wrong with settings - create a run-time log.


Help Desk Software by Kayako Resolve