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Knowledgebase : Report sending
     
PROBLEM: When I use Mantis send method - I get error "#1366: Incorrect string value: 'xE6x87xA9xEFxA0xA7...' > for column 'additional_information'". REASON: This error means that inserted string contains unsupported characters for column. This...
PROBLEM: Almost any attempt to use Mantis fails when executing the mc_projects_get_user_accessible SOAP command with "Error Type: SYSTEM NOTICE, Error Description: Array to string conversion" error. REASON: This is a known bug in Mantis [1]. ...
PROBLEM: I use EurekaLog to submit bug reports to Mantis. However, all attaches do appear on the issue page, but with size = 0. REASON: This is a bug in Mantis. See: http://www.mantisbt.org/bugs/view.php?id=11151 [1] SOLUTION: Upgrade yo...
Many times you know that due to user input or other external factors, a line of code will sometimes generate a non-fatal exception in your application. You may not want your mailbox filled with silly bug reports about users entering bad passwords, Etc....
PROBLEM: I get error report about multiple leaks after using sending with Mantis send method. There is no leak report if I don't click on "Send report". REASON: It's a bug in Delphi's SOAP implementation [1]. SOLUTION: * Use the latest ...
PROBLEM: I set up sending to a web-tracker. I'm pretty sure that entered settings are correct (e.g. "Test" button in EurekaLog project settings dialog may work, or sending from real application may work). However, sending (either from "Test" button ...
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