PROBLEM:
I have old code, which is working fine with previous version of
EurekaLog (5.x/6.x). It does not work with EurekaLog 7. I set all
options as outlined in guides, but EurekaLog is not invoked
automatically for exceptions. My code assigns Appl...
PROBLEM:
I have old code, which is working fine with previous version of
EurekaLog (5.x/6.x). It does not work with EurekaLog 7. I set all
options as outlined in guides, but EurekaLog is not invoked
automatically for exceptions. My code uses TApplic...
PROBLEM:
If I compile my project in "Debug" profile - everything works fine.
But if I compile it in "Release" profile - EurekaLog does not work.
Even though debug information options are set properly.
REASON:
This is a known bug [1] in C++ Bui...
PROBLEM:
I do not see "EurekaLog" stage during compilation.
SOLUTION:
* Check that EurekaLog IDE expert is installed: do you see EurekaLog
items in IDE's main menu [1]? If no - you must install EurekaLog IDE
expert, either manually [2] or by ...
PROBLEM:
I get "Installer's executable is not signed" / "Installer's
executable has not been signed" message when installing EurekaLog on
Windows 2000, Windows 2003, or Windows XP.
REASON:
Missing SHA-2 (SHA-256/SHA-512) support is the reason ...
PROBLEM:
I have installed EurekaLog, but I get "The procedure entry point XYZ
could not be located in the dynamic link library ZXY" error message
when I start IDE.
REASON:
EurekaLog is compiled against latest builds of IDEs. New IDE builds
may...
PROBLEM:
I'm using old version of EurekaLog (previous major version). There
are new version of EurekaLog available, but we do not plan to upgrade.
However, my current version keeps asking me about availability of the
new EurekaLog version. How can I...
PROBLEM:
When I use Mantis send method - I get error "#1366: Incorrect string
value: '\xE6\x87\xA9\xEF\xA0\xA7...' > for column
'additional_information'".
REASON:
This error means that inserted string contains unsupported characters
for column...
PROBLEM:
Almost any attempt to use Mantis fails when executing the
mc_projects_get_user_accessible SOAP command with "Error Type: SYSTEM
NOTICE, Error Description: Array to string conversion" error.
REASON:
This is a known bug in Mantis [1].
...
PROBLEM:
I've installed EurekaLog 7, but do not see any EurekaLog-related
items in IDE?
SOLUTION:
* Use Start/Programs/EurekaLog 7/Manage menu item to launch
EurekaLog manager (make sure you close IDE before doing that and make
sure to run th...
PROBLEM:
I upgraded to the new version of EurekaLog and now my old project can
not be compiled (there are multiply compilation errors).
REASON:
Two major versions of EurekaLog may contain breaking changes.
SOLUTION:
* Delete old .dcu/.o...
PROBLEM:
When I've installed EurekaLog 7 - my IDE crashes on startup, during
compilation or when exiting.
REASON:
A). Delphi and C++ Builder IDEs are 32-bit processes, which are
limited to 2 Gb of address space. There are also other known limi...
PROBLEM:
I get "File _XYZ_ was compiled with different version of _ABC_" error
when trying to compile my project with new version EurekaLog (I used
the previous version of EurekaLog with fine result).
REASON:
It seems that there was some kind ...
PROBLEM:
I get "Could not compile used unit _XYZ_" error when trying to
compile my project with new version EurekaLog (I used the previous
version of EurekaLog with fine result).
REASON:
It seems that there was some kind of installation issue,...
PROBLEM:
I get "File not found: _XYZ_" error when trying to compile my project
with new version EurekaLog (I used the previous version of EurekaLog
with fine result).
REASON:
It seems that there was some kind of installation issue, so now your...
PROBLEM:
I get "Unexpected resource format" error when trying to compile my
project. This doesn't happen for new projects.
REASON:
This error may be caused by repeated (double) post-processing of your
project. There may be a call to ecc32 in p...
PROBLEM:
I'm trying/evaluating trial, but I get this message for my specific
application:
---------------------------
Error.
---------------------------
The "MyApplication.exe" program is compiled with EurekaLog 7.8.0.0
TRIAL version.
However ...
PROBLEM:
I use EurekaLog to submit bug reports to Mantis. However, all
attaches do appear on the issue page, but with size = 0.
REASON:
This is a bug in Mantis. See:
http://www.mantisbt.org/bugs/view.php?id=11151 [1]
SOLUTION:
Upgrade yo...
PROBLEM:
I get "Unit 'ExceptionLog' is deprecated" error when compiling my
application. However, when I try to remove this unit - I get many
"undeclared identificator" errors.
REASON:
ExceptionLog unit is unit from EurekaLog 6. It's included i...
PROBLEM:
I set "Application type" option to "VCL Forms Application". However,
when I open options dialog again - this option is reset to default
"Custom settings / unsupported application".
REASON:
"Application type" combo box is not a standal...
PROBLEM:
EurekaLog (IDE add-on) and/or EurekaLog's tools use bad/unreadable
font.
REASON:
EurekaLog use system's settings for fonts. It uses lfMessageFont
(SystemParametersInfo with SPI_GETNONCLIENTMETRICS) for general font
and GetStockObject(...
PROBLEM:
My EurekaLog-enabled application generates bug reports in encrypted
form, but I didn't specify any password. What is this default
password?
REASON:
Most probably that your EurekaLog settings was corrupted.
Note: in some cases "corr...
V6 -> V7
There are big differences between EurekaLog v6 and v7. If you try to
import your old settings from a v6 project into v7 without reviewing
all the pages of the v7 project setup dialog, then I can almost
guarantee you will not be able to send l...
PROBLEM:
I get error report about multiple leaks after using sending with
Mantis send method. There is no leak report if I don't click on "Send
report".
REASON:
It's a bug in Delphi's SOAP implementation [1].
SOLUTION:
* Use the latest ...
PROBLEM:
I get error message saying that installer/uninstaller has detected
running EurekaLog instance and asks me to close it before continue
with installation/uninstallation. However, I do not see any EurekaLog
programs.
REASON:
There may b...
PROBLEM:
I downloaded and started installer. However, it hangs on start.
Nothing happens.
REASON:
It is a known problem [1] with Malwarebytes Anti-Malware tool [2].
Its driver (mbamchameleon.sys) injects into CreateProcess call and
cause infin...
PROBLEM:
I develop IDE package (component or expert). When I compile my
package, no EurekaLog information is added, even though package is
configured with EurekaLog. Instead, a message "Package is installed in
IDE. It's not possible to modify .bpl f...
PROBLEM:
I get "out of memory" exception from ecc32 when compiling my large
project with EurekaLog.
EXPLANATION:
EurekaLog's ecc32 uses arrgessive memory allocation to speed up
post-processing. Doing so it can post-process smaller projects in ...
PROBLEM:
I set up sending to a web-tracker. I'm pretty sure that entered
settings are correct (e.g. "Test" button in EurekaLog project settings
dialog may work, or sending from real application may work). However,
sending (either from "Test" button ...
PROBLEM:
Even empty C++ Builder application crashes with "Abnormal program
termination" or system crash dialog at exit.
EXPLANATION:
Your project has memory or resource checks enabled. However, you did
not configured your project correctly. Me...
PROBLEM:
I receive leak reports from EurekaLog in a blank empty VCL
application.
REASON:
* You did not set up your project properly, so EurekaLog's leak
checking code is running too early.
* You may see technical leaks. See below for an exa...
Yes! Recent versions of EurekaLog work with non-classic Embarcadero
compilers.
PROBLEM:
I get the following messages when trying to compile or install my own
package, 3rd party package, or 3rd party framework:
* "The following changes are necessary to make this package
compatible with other installed packages. Choose OK to...
PROBLEM:
I get "The operating system is not presently configured to run this
application." error message when working with EurekaLog.
REASON:
The error message comes from ERROR_IOPL_NOT_ENABLED (197/$C5) error
code [1].
It is usually caused...
Help Desk Software by Kayako Resolve