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PROBLEM: I have EL enabled in the project, but I get the message "Cannot use 'CurrentEurekaLogOptions' without EurekaLog activate". POSSIBLE SOLUTIONS: See this article [1] (see also [2]) Links: ------ [1] https://support.eurekalog.com/index.php?/K...
PROBLEM: If I enable EL then my application crashes with AV. For Delphi call stack points to System.Initialization. For C++ Builder the call stack has one item: something marked "Dlgs". EXPLANATION: There is a bug in new Delphi/C++ Builder versions...
PROBLEM: EL shows partial call stack when reraising exception. void test() { throw Exception("actual exception"); // this line is not showed in call stack } void test2() { try { test(); } catch (const Exception // stack trace starts here - n...
PROBLEM: When I add ExceptionExpertXXX.bpl to my package I get an error message 'You cannot use the EurekaLog package in other packages. Remove the "XXX" file from the "YYY" package and rebuild it.' when compiling my project. SOLUTION: Remove package ...
PROBLEM: When I enable EurekaLog in my project and try to recompile application - I get a linker error, saying that there are unresolved externals, related to EurekaLog. REASON: There must be something wrong with your IDE's or project's settings. App...
PROBLEM: I've declared a new exception (EMyException = Exception) and added exception filter for it. But it do not work. EXPLANATION: That's because your application do not have EMyException class. You've declared alias for Exception, not the new exce...
PROBLEM: I'm using EurekaLog in multi-threaded application and sometimes see random access violations or range check errors or other exceptions. REASON: You're calling some EurekaLog routines, which works with global resources. For example, building...
PROBLEM: I'm getting error message about external exception C0000006. REASON: That's EXCEPTION_IN_PAGE_ERROR. It means that the OS loader failed to page in some data required for the application to run, probably due to an I/O error or other error. May...
PROBLEM: Compilation date field is empty in bug report. Call stacks doesn't contain useful information. EXPLANATION: Empty compilation date means that EurekaLog wasn't able to read debug information, embedded into your executable. There can be sever...
PROBLEM: When I compile my projects in IDE - I get compilation error "Exceptionlog.dcu not found" (or ".pas"). REASON: Search path settings of your project or IDE are wrong/corrupted. SOLUTION: * Please, make a clean reinstallation of EurekaLog by...
You should log in to your account [1] on the web-site. Once you're logged in to your control panel - you should see available to you EurekaLog versions. There will be a link to download the last stable and last test version of EurekaLog (if any pres...
Your log in is your e-mail address (which you've used to buy EurekaLog). Your password is sent to you in the confirmation e-mail after purchase. * If you didn't receive your e-mail - check you spam folder (e-mail client or server). It's a good ide...
PROBLEM: I upgraded to the new version of EurekaLog and now my old project can not be compiled (there are multiply compilation errors). REASON: Two major versions of EurekaLog may contain breaking changes. SOLUTION: * Delete old .dcu/.o...
PROBLEM: EurekaLog (IDE add-on) and/or EurekaLog's tools use bad/unreadable font. REASON: EurekaLog use system's settings for fonts. It uses lfMessageFont (SystemParametersInfo with SPI_GETNONCLIENTMETRICS) for general font and GetStockObject(...
PROBLEM: I have strange crashes/AVs when trying to open or save file from EurekaLog (IDE or tools). Viewer is unable to start - just nothing happens. REASON: Most common reason for any issues within system dialogs is bad Shell (Explorer) exten...
Many times you know that due to user input or other external factors, a line of code will sometimes generate a non-fatal exception in your application. You may not want your mailbox filled with silly bug reports about users entering bad passwords, Etc....
PROBLEM: My EurekaLog-enabled application generates bug reports in encrypted form, but I didn't specify any password. What is this default password? REASON: Most probably that your EurekaLog settings was corrupted. Note: in some cases "corr...
PROBLEM: I get access violation exception every time I start the application. Then application crashes. I use EurekaLog 6 and XE2 IDE. REASON: Update 3 for RAD Studio XE2 (Delphi and C++ Builder) has broken working of EurekaLog. It contain bre...
PROBLEM: I can not debug my application/DLL. All breakpoints are non-functional. REASON: There may be several possible reasons for this. This issue is not specific to EurekaLog (usually). SOLUTION: * First, be sure to (re-)setup debuggi...
PROBLEM: If I compile my project in "Debug" profile - everything works fine. But if I compile it in "Release" profile - EurekaLog does not work. Even though debug information options are set properly. REASON: This is a known bug [1] in C++ Bui...
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